Online counseling is a program that provides counseling services to our growing population of online students.

If you would like to get started with online counseling, call us at (678) 839-6428, and our staff will be glad to guide you through the process.

  • What is Online Counseling?
    An online video conferencing appointment

    Online Counseling takes place via online video conferencing and allows for a similar experience as our face-to-face appointments. One of our counselors will be located at the Counseling Center, and the client may be at home or another location miles away from campus.

  • Who can participate in Online Counseling?
    Students taking online classes

    Online Counseling was designed specifically for those students taking online classes at the University of West Georgia who may be unable to attend counseling sessions on campus. If you are not sure whether online counseling is for you, our staff is happy to help you find the services that are the best fit for your situation.

  • Is Online Counseling confidential?
    As confidential as we can currently allow

    While we make every effort to uphold the same confidentiality standards in online counseling that we have in face to face counseling. The nature of the internet prevents us from being able to fully guarantee confidentiality. We use a telemedicine software that is encrypted and HIPAA compliant, to offer the most confidentiality available at this time. 

  • What services are offered through Online Counseling?
    Individual Counseling

    We currently offer individual counseling through Online Counseling. For more information and assistance with specific concerns, please email counseling@westga.edu.

  • This sounds interesting, but is it weird talking with a counselor online?
    Not really

    Most of our students say that they worried about online counseling being awkward, but most are surprised by how normal it feels once they experience it for themselves. It is a good idea to talk with your counselor about any concerns you have with the online process.

  • What will happen after I set up my first appointment?
    More information will be in your inbox

    You will receive an email the day you set up your first appointment. That email will provide a link where you will fill out the first appointment paperwork. This must be completed at least 24 hours before your first session. The same email will contain a unique link to the online counseling room where you will meet with your counselor at the specified time. It is a good idea to allow a few extra minutes to log into the room before your first session. This will allow you to work out any technology kinks and get familiar with the environment of the counseling room.