Instructional Services Division
The Instructional Services Division serves the needs
of its patrons by providing information access, instruction and assistance
in the use of library resources, and to teaching the skills that enable
patrons to think critically and to evaluate information.
The goals of the Instructional Services Division support the
mission of the Division, Ingram Library, and the University of
Relationship of goals to the University of West Georgia Bread and
Butter Goals (BBG) and Visionary Goals (VG) are in parentheses. Bread and
Butter Goals are listed at
http://www.westga.edu/~spc/wordDocs/BB.doc and Visionary Goals
are listed at
I. Provide quality Library and research instruction and
reference service to the students, faculty and staff of the University
of West Georgia (BB2, BB3, BB9, VG1, VG3, VG4).
- Instruct students in basic research methods through a
credit course, LIBR1101, in classroom and web formats.
- Participate in the "First Year" program by making LIBR1101
available to at risk students.
- Support UWG undergraduate and graduate curriculum and research
through bibliographic instruction.
- Assist and instruct faculty in the access, evaluation, and use of
- Develop and maintain web-based and paper instructional materials.
- Provide instruction that utilizes a variety of teaching methods
and addresses various learning styles.
- Promote technology as a means of teaching and learning.
- Ensure the presence of a sufficient number of personnel with
appropriate education, experience, and expertise to assist and/or teach
individuals or groups.
- Student evaluations of LIBR1101.
- Pre- and post-test for LIBR1101.
- Student and faculty evaluations of bibliographic instruction
- Statistical and narrative reports.
II. Review and improve instruction and reference services to Library
users (BB3, BB9).
- Conduct ongoing evaluation of instruction and reference services
for continuous improvement and relevance to current needs.
- Examine alternative methods for the provision of assistance or
instruction to library users.
- Remain abreast of current methods and technologies relating to
information instruction and reference service and integrate them into
current procedures as appropriate.
- Support in-house Library staff development programs.
- Encourage professional development of staff.
- Yearly review of LIBR1101 and bibliographic instruction program.
- Yearly review of reference policies.
- Staff attendance at pertinent professional meetings, conferences,
- Publications and presentations by Library staff.
- Evaluations of Library staff development programs.
III. Provide adequate instruction resources and facilities to
meet the needs of our patrons (BB9).
- Collect or provide access to information germane to the
mission of the Library.
- Provide an electronic classroom that allows demonstration of the
various electronic information sources available to library users and
facilitates hands-on experience.
- Coordinate and schedule all instruction sessions.
- Yearly review of Reference Collection Development Policy.
- Comparison of reference collection to standard lists of books
recommended for subject areas.
- Evaluation of subject areas by liaison librarians.
- Problem reports for classroom and/or instruction